مونتكالم رويال لندن هاوس، مدينة لندن

✓ الإيجابيات: Breakfast buffet

2026-06-12T00:00:00Z · EN-GB

✓ الإيجابيات: Rooms were lovely Beds ,bedding etc perfect Felt I was in a very safe environment Spa area All members of staff some stood out more than others unfortunately cant name them as dont wear name badges Lots of choice for breakfast.

! الملاحظات: Only issue we had was on the Friday evening we tried to go to the rooftop bar but we're not allowed as a private function was on ,Same Sunday morning could not access due to a yoga class .

2026-06-09T00:00:00Z · EN-GB

✓ الإيجابيات: From the moment we arrived everything was perfect, the hotel was immaculate, very comfortable, clean and staff were 1st class so helpful and professional. Our room was newly renovated and was beautiful. The hotel lobby had a great atmosphere with lots of seating so you could sit enjoy a drink and relax. Spa facilities were great and nice to relax after a day in the city. The buffet breakfast was delicious, lots of options and intolerances and allergies very well catered too. I have to make special mention to Anisia and Luke who went above and beyond for us during our stay, all the staff were amazing but these two in particular really looked after us and were so kind, knowledgable and friendly a real asset to the Montcalm Royal London House. We will most certainly be back!

! الملاحظات: Loved everything

2026-06-08T00:00:00Z · EN-GB

✓ الإيجابيات: The property itself was absolutely beautiful. The hotel has a spa on the lower floor that consists of a swimming pool, jacuzzis, steam room, infra red sauna, gym and treatment rooms. They also have their own bar with built in brewery which we were unaware of but was absolutely fantastic. Now the important part… The staff- the hotel staff are absolutely top tier. We were greeted on arrival and helped with our luggage from our entrance to the hotel, to the reception to check in and then to our room. Phenomenal service. Check in was swift and easy. The room- was absolutely perfect. The bed so large and spacious. The bathroom has a huge lit mirror and underfloor heating which is fantastic. The sound proofing in this room is soo good that we couldn’t even hear each other if one of us were in the bathroom. The Spa- was beautiful, it wasn’t overly packed and we had a lot of moments by ourselves using the different facilities at different times. Between 4.30-7pm which was surprisingly not busy. The Aviary- Firstly I want to say a huge thank you to the Manager Jess and our waitress Charlie, both went above and beyond. The service, the recommendations and even their energy were sensational. It definitely was a remarkable experience and we thank you both for such wonderful service. Now the food… 😍😍 for starters we had the crispy duck salad and the sea bream ceviche 😍😍😍. Then we had the Chateaubriand with Jersey Royals, Truffle fries and Hispi Cabbage. All were mouth watering. Cocktails- 😍😍😍 the head bar man made the smoothest old fashioned and the cocktails that kept following were made to perfection. Especially the spicy green Margarita. The Breakfast- breakfast experience was just as high level as the dinner, with a large variety of hot food as well as cereals, fruit, salads and pastries. As well as a menu for you to order other breakfast items like omelettes and pancakes etc.

! الملاحظات: The only negative about the hotel was a minor fix. The pool at the time was heavily chlorinated so it made it hard to stay in there too long. Another issue only for drivers- there is no hotel parking. The bays around the hotel and surrounding roads are limited to 2 hours and the NCP parking is £40 for 4 hours then £50 for 24 hours 🙃. So I would avoid driving if you can.

2026-06-07T00:00:00Z · EN-GB

✓ الإيجابيات: Amazing roof top views, but very poor hotel room views!

! الملاحظات: Hotel room views, dates and dirty curtains, some building work going on which we where not made aware of

2026-06-06T00:00:00Z · EN-GB

✓ الإيجابيات: Clean, good location

! الملاحظات: Rooms were alright

2026-06-06T00:00:00Z · EN-GB

✓ الإيجابيات: Aviary

! الملاحظات: One of the paid for rooms was downgraded to a room without a window. There was no refund or price reduction.

2026-06-06T00:00:00Z · EN-GB

✓ الإيجابيات: Great location, awesome breakfast.

! الملاحظات: The touchscreen in the room for lightcontrols cannot be dimmed, resulting in a beam of light in the room all night. Nevertheless, fine rooms, but for a 5* location this should be fixed.

2026-06-06T00:00:00Z · EN-GB

✓ الإيجابيات: The great welcome and attentive service. The extra special touch of being 'Guest of the day' was lovely.

! الملاحظات: .

2026-06-03T00:00:00Z · EN-GB

! الملاحظات: Couldn’t get through to the property, emailed multiple times, tried calling kept getting put on hold or being told the right person isn’t working to help. Keep not responding to their booking.com messages and just saying to email them when they don’t answer very upset used to use them alot for work but will be going somewhere else in future.

2026-06-02T00:00:00Z · EN-GB

✓ الإيجابيات: Bed was comfy. Pool & sauna refreshinf

! الملاحظات: Staff booked a taxi which never showed up so we missed Soccer Aid. Music was so loud very late kept us awake No parking at the hotel - £110 fine

2026-06-01T00:00:00Z · EN-GB

✓ الإيجابيات: Staff were wonderful and friendly. Room very comfortable and spotless. Would highly recommend to my friends. The Aviary food excellent and bar staff were fast with drink orders the service i cannot find any faults. Exellent stay top marks.

2026-06-01T00:00:00Z · EN-GB

✓ الإيجابيات: Everything. The staff. The hotel. The customer service was immaculate.

! الملاحظات: Nothing.

2026-05-31T00:00:00Z · EN-GB

✓ الإيجابيات: Room size, staff very helpful and willing to help.

! الملاحظات: The pillows in the bedrooms are so uncomfortable and the bed. A/C was not working from our controller side. Everything just looked basic

2026-05-31T00:00:00Z · EN-GB

✓ الإيجابيات: The location was very convenient, cleanliness was at high level and the staff members were very welcoming and responsive. The food quality at the restaurant for breakfast was also at high level. Overall great experience and I will definitely stay there again.

2026-05-31T00:00:00Z · EN-GB

✓ الإيجابيات: Breakfast and the team were amazing

! الملاحظات: Sofa bed couldn't find blanket pillow for the sofa bed phone was not working in the room to ring reception very lazy to go downstairs I slept with our pillow and a blanket. Maybe the phone in the room was working but was not dialing out to reception.

2026-05-29T00:00:00Z · EN-GB

2026-05-27T00:00:00Z · IT

✓ الإيجابيات: Very good

! الملاحظات: Unfortunately on the hottest May Day ever over 34% C the roof top bar restaurant Air Conditioning had broken down and still wasn’t fixed the following day. Being presented with Red Wine at room temperature 38%+ meant you got Red boiling liquid - not good

2026-05-27T00:00:00Z · EN-GB